In Reply to: RE: When all else fails... posted by Quadzilla on September 15, 2016 at 09:17:46:
They maintain spare parts and proudly claim that they can bring any product they've every produced since 1970 back to original specs - so long as parts are available. Michael Fremer recently produced a video tour of the factory. It's true that when service was discussed, the question of certain CD transport parts being simply unobtainium was raised. That would be the only reason why any of their units would be "too old to worry about". If it can be fixed, they'll do it.
That is one of many reasons why I no longer use a CD transport. While hard drives or SSDs do fail, there will always be compatible replacements available at increasingly lower cost.
Watch the videos here.
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Follow Ups
- I think you don't understand Audio Research's philosophy at all - E-Stat 09:37:30 09/15/16 (11)
- I am just going by what they say on their web site. nt - Quadzilla 11:05:23 09/15/16 (10)
- We must be looking at different websites - E-Stat 11:33:38 09/15/16 (9)
- We are looking at the same web site. - Quadzilla 12:28:47 09/15/16 (8)
- I just don't understand - E-Stat 12:35:22 09/15/16 (7)
- RE: I just don't understand - Quadzilla 13:02:00 09/15/16 (6)
- Do you have a conclusive answer? - E-Stat 13:16:41 09/15/16 (5)
- Yes, he has contacted ARC ... a few times ... - Quadzilla 05:27:39 09/16/16 (1)
- Good for him - E-Stat 06:47:47 09/16/16 (0)
- Makes Computer Audio Seem easy ...................... - Cut-Throat 13:31:11 09/15/16 (2)
- RE: "digital boat anchor" vs. "digital cheap & disposable" - genungo 01:18:59 09/16/16 (0)
- Oh great, another Internet troll. Thanks for your "help". nt - Quadzilla 13:34:17 09/15/16 (0)