Digital Drive

My Cambridge Audio 640C has 17,000 miles on the odometer!

76.172.194.64

In Reply to: RE: Cambridge Audio honoured a second owner warranty- months after it expired posted by Bobber on May 07, 2008 at 19:59:19

Bobber,

I've been impressed enough with Audio Plus Services that my anger and frustration with the 640C has been mostly calmed. By the way, if you can, work with Micheal Rousseau at APS- he has a very good attitude.

My 640C actually had fairly dramatic problems. The main one was stopping play in some random spot and the display would just flash a series of bars. At first, this was rare and could be ovecome by starting the disc over, but eventually it happened in 1 in 4 discs and could only recover if the unit was disconnected from the power- switching off the power conditioner. As the 640C is in "standby" normally and disconnecting it could "reset" it for play- there may be something in the standby mode that affects it. I think, however, the standby is at very low power so I'd be surprised if it were a thermal problem.

The more serious thing the 640C did though was to turn itself on from standby and go into a horrifying death rattle- a rapid racheting sound that sounded as theough the thiong was eating itself. This happened three times and each time late at night. It was lucky I was in my office at midnight or 1AM when this happened. The power switch would not stop it- power had to be disconnected.

These problems logically seemed like transport logic and the repair invoice from the first service visit cites "replaced control IC with V.1.2".

The service visits are not especially fast. The 640C left the first time in mid-February and returned the end of March (5 weeks), worked for two days, was sent again April 10 and I'm told it should be back probably about 10 days from now or May 18, so perhaps another 5 week holiday. The units go to Audio Plus in Champlain, NY and then are sent- only on Thursdays- to the actual repair shop in Canada. If the unit arrives in Cahamplin on a Friday, it will delay the transfer almost another week.

When I think about my 640C, it has travelled a lot: made in China, sold new in Santa Cruz, CA (6,000), sent Santa Cruz to Connecticut (3,000), out here to Los Angeles (3,000), then two round trips L.A. to Champlain and Canada-(5000) I'm estimating this CD player will have travelled around 17,000 miles in 4 years- almost 3/4 around the Earth at the Equator. I wish I could have travelled myself that far!

17,000 miles and probably only 150 hours use,... hmmm, not the best ratio,...

Cheers,

Bambi B

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