In Reply to: Synergistic Research UEF ? posted by wiggy924 on April 19, 2014 at 11:10:27:
Wiggy,
I couldn't agree with you more. The disdain and arrogance Synergistic Research displays towards its customers is unequalled for a company still in business. It's a shame, actually, for they have made some superior products but it's antics such as you describe that leaves a bitter taste and which prompted, at least me, to unload their products despite any of their possible sonic benefits.
It would take very little, at least in my opinion, to garner customer loyalty by offering their customers a simple upgrade path for the specific UEF that they use rather than leave their customers feeling that they are being taken for a ride.
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Follow Ups
- RE: Synergistic Research UEF ? - George3 14:51:38 04/19/14 (0)