In Reply to: Did you fax him, call him or even read the note posted on his website? posted by John Chleapas on March 11, 2007 at 10:04:10:
Hi,
I've ordered IC's from him twice before and I received an e-mail telling me it was backordered ,which was fine.I can live with a wait as long as someone tells me the reason.
All I've been asking is when he plans on shipping.
Now if the item is not in stock or the order can 't be shipped until some future time then just let me know...that's all I ask ,which is not unreasonable.
As far as collecting on the item before shipment I don't have a problem with that ,since I trust Welborne as one of the good guys in the business.I know I'm not spending thousands which changes the mental scenario I might go through if I didn't hear from him in 2 weeks and just dropped some bucks.
Also, when you get a response that tells you to e-mail w/a reference # to check on your order and you don't hear from the co. that defeats the purpose of the e-mail,which in turn defeats the purpose of trying to create customer satisfaction.
R.
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Follow Ups
- Re: Did you fax him, call him or even read the note posted on his website? - reddmadder 13:58:46 03/11/07 (1)
- Re: Did you fax him, call him or even read the note posted on his website? - Jrook 17:51:11 03/11/07 (0)