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I still don't want to mention the specific manufacturers (except to say that neither have been mentioned by others below) but the amp manufacturer "strongly suspects" there is a cable problem and the cable manufacturer is saying that this is highly unlikely. FWIW, the cable is a 10-guage twisted pair from a reputable mainstream cable manufacturer, nothing esoteric, and the cable runs are not long.

Just talked to the dealer, and they will do a bunch of due diligence when the amp returns from repair. There is a good chance I'll be asking the amp manufacturer for a warranty extension.

This has been an enlightening and educational experience, and also a major PITA.


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