In Reply to: RE: Magnepan service hello.... posted by ahendler on March 8, 2017 at 21:18:44:
I really can't agree with this "contact your dealer" scenario. Suppose my dealer went out of business, gave up their association with Magnepan, or I moved far away to the other side of the country, and can't contact Magnepan as in fact persons posting here failed to reach Magnepan. Or my dealer is off somewhere, leaving some junior employees minding the store.
If I bought a new Maggie still under warrant,y I have a 'contract' with the party who issued that contract (warranty) and that's not any dealer. It's Magnepan's obligation to honor said contract with me. If possible and plausible my dealer should back me up in this matter, nevertheless their primary concern is new sales and I don't feel any necessity for my dealer (who who currently might no longer even be a dealer) to ask Magnepan to honor its contract with me.Has their success gone to Magnepan's head/s? Long ago when an employee left his/her job causing people to make a remark or gripe, a typical response was 'what do think?' "This isn't the (old) Soviet Union and people don't have to stay in their job".
Edits: 03/10/17
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Follow Ups
- RE: Magnepan service hello.... - Norman M 11:49:09 03/10/17 (24)
- RE: Magnepan service hello.... - ahendler 14:55:19 03/10/17 (23)
- RE: Magnepan service hello.... - Norman M 09:39:05 03/19/17 (0)
- RE: Magnepan service hello.... - Norman M 16:39:55 03/10/17 (21)
- RE: Magnepan service hello.... - josh358 14:59:53 03/11/17 (18)
- RE: Magnepan service hello.... - Norman M 09:59:26 03/15/17 (15)
- RE I called - benie 18:22:17 04/07/17 (0)
- RE: Magnepan service hello.... - josh358 12:08:40 03/17/17 (11)
- RE: Magnepan service hello.... - Norman M 10:16:12 03/19/17 (3)
- RE: Magnepan service hello.... - josh358 11:44:03 03/19/17 (2)
- RE: Magnepan service hello.... - BDP24 17:27:57 03/19/17 (1)
- +1 (NT) - josh358 20:01:49 03/19/17 (0)
- RE: Magnepan service hello.... - Norman M 07:10:36 03/18/17 (1)
- RE: Magnepan service hello.... - josh358 08:12:12 03/18/17 (0)
- RE: Magnepan service hello.... - timm 21:29:51 03/17/17 (2)
- RE: Magnepan service hello.... - josh358 05:51:59 03/18/17 (0)
- RE: Magnepan service hello.... - BDP24 02:40:18 03/18/17 (0)
- RE: Magnepan service hello.... - russ69 16:26:31 03/17/17 (1)
- RE: Magnepan service hello.... - josh358 06:13:41 03/18/17 (0)
- RE: Magnepan service hello.... - 66mgb 15:56:17 03/16/17 (1)
- RE: Magnepan service hello.... - Norman M 16:59:43 03/16/17 (0)
- RE: Magnepan service hello.... - paul3 18:52:10 03/14/17 (1)
- RE: Magnepan service hello.... - josh358 05:28:03 03/15/17 (0)
- RE: Magnepan service hello.... - Boulder Bob 20:10:32 03/10/17 (1)
- RE: Magnepan service hello.... - joelbaumwoll@earthlink.net 07:33:01 04/12/17 (0)