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ANyone have trouble with Stingray Music and Video service on AT&T U-Verse?

108.71.181.131
Posted on December 9, 2014 at 21:50:36
Road Warrior
Audiophile

Posts: 21654
Location: Dallas
Joined: August 31, 2004
 AT&T recently added Stingray Music and Videos on channel 1531. Other than typically low-medium quality, the music streams as smooth as glass. Once you pick a genre it'll play til the cows come home.

The problem lies with Videos. They have a monstrous Pop and Rock selection. Unlike Music you can also put Video playlists together. The problem is, at certain time of the day the videos stream intermittently. One may get 3 seconds of video and 20 seconds of silence which, uhhh, kinda totally ruins the experience.

Stingray's website says a minimum 6mbps internet speed is required, we have 18. A call to AT&T service today was worthless. The "helper" had no clue as to what I was talking about. At my end, I couldn't understand a word he said.

Anyway, I was wondering if any other inmates have tried the service and were (or were not) experiencing similar problems. Unlike AT&T, Stingray has numerous E_mail contact addresses and an E-mail as already been sent to about 3 of tem. Very polite of course. Thanks!
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"E Burres Stigano?"


 

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Everyone is having At&T U-vers DSL issues..., posted on December 10, 2014 at 07:51:38
Eldragon
They are pushing 'updates' - there will be 'casualties' (who owns old equipment /modems) so they aren't disclosing it.

 

Actually U Verse is fiber optic system and for once, I've actually gone reasonable period, posted on December 10, 2014 at 08:00:19
Road Warrior
Audiophile

Posts: 21654
Location: Dallas
Joined: August 31, 2004
 with no television issues except this new service.
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"E Burres Stigano?"


 

RE: Actually U Verse is a copper-based PSTN service..., posted on December 10, 2014 at 08:24:04
Eldragon
I just tried to help, but you "KNOW"... btw don't be proud of your ignorance ;)

 

Well excuse me all to Hell and back, posted on December 10, 2014 at 09:11:36
Road Warrior
Audiophile

Posts: 21654
Location: Dallas
Joined: August 31, 2004
 Not trying to play a know it all as I don't know sh!t.

At&T U Verse was sold to me as being a fiber optic network.

Old commie provide no help whatsoever. Whether they are fiber optic or not is irrelevant to my question.
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"E Burres Stigano?"


 

RE: Actually U Verse is fiber optic system and for once, I've actually gone reasonable period, posted on December 10, 2014 at 10:13:34
Sondek
Audiophile

Posts: 9632
Location: Fort Worth
Joined: May 17, 2000
Contributor
  Since: April 5, 2002
 I think they are being somewhat disingenuous if they're telling you it's all fiber. My terminology may be wrong, but generally they are fiber from the central office to the nodes, but then from the nodes into neighborhoods it's plain old copper. The U-Verse service has gotten better over time. Initially they WAY underestimated the number VRAD's (Video Ready Access Device) needed to make good on their claims of 4 channels at once. That level of bandwidth is only do-able within 1000 feet of a VRAD. That is linear feet of wire from the VRAD. You could potentially be 100 feet from a VRAD on a straight line basis, but because of the way the phone line travels through your neighborhood and to your house you could be 1500 feet away. Anyway, about two years ago AT&T started adding a lot more VRADs to the network. If you have a box somewhere in your neighborhood where all the phone connections come together, look and see if there is not a smaller box nearby with a electric company meter on it. If you see one, that's a VRAD.

 

Not entirely the case..., posted on December 10, 2014 at 10:40:42
Chris Garrett
Bored Member

Posts: 16675
Location: Miami, Florida
Joined: October 9, 1999
Contributor
  Since: June 19, 2000
 I'm in Miami, in a large (434 unit) condo complex and in our neighborhood, ATT did run fiber optic cable throughout the area, but you're right, it basically stops there.

It's quasi fiber optic, is my understanding because it's fiber optic cable from their central hubs to the neighborhoods, but then copper from their boxes (outside of our buildings,) to my building and then copper inside each unit, within each building.

Chris



 

RE: Not entirely the case..., posted on December 10, 2014 at 12:36:22
Sondek
Audiophile

Posts: 9632
Location: Fort Worth
Joined: May 17, 2000
Contributor
  Since: April 5, 2002
 Chris,

You're one of the lucky ones then. I live right on the dividing line of an AT&T service area and a Verizon service area. Half a mile north of me my neighbors have Verizon and Verizon is FiOS fiber right to the house. The AT&T area I'm in was built-out 30 years ago or so and it is copper only all through the area and AT&T has no plans to bring fiber to my house. If you've got AT&T fiber to your house/building then count yourself lucky. Must fairly new construction?

Mike

 

AT&T U-verse Is a Copper-Based PSTN Service: Lawmakers and the Media Were Duped., posted on December 10, 2014 at 12:52:32
Ivan303
Audiophile

Posts: 48887
Location: Cadiere d'azur FRANCE - Santa Fe, NM
Joined: February 26, 2001
 Link below:

I have ATT U-verse service, and yes, it's all the same copper all the way up the street to the big ugly box, then fiber on from there.




First they came for the dumb-asses
And I did not speak out
Because I was not a dumb-ass

 

RE: "Old commie provide no help whatsoever. ", posted on December 10, 2014 at 12:55:05
Ivan303
Audiophile

Posts: 48887
Location: Cadiere d'azur FRANCE - Santa Fe, NM
Joined: February 26, 2001
 LOL! Ain't that the truth?




First they came for the dumb-asses
And I did not speak out
Because I was not a dumb-ass

 

RE: WTF?, posted on December 10, 2014 at 13:53:09
Eldragon
 I didn't bring the relevance of the 'delivery system' - i just heard that they are doing some kind of software push, affecting various equipment.

My DSL is fucked up - the at&t is supposedly doing "72 hr network observation" - what i expect it will end with the suggestion to upgrade my modem.

 

Pay no attention to Ivan. He's still outside. nt, posted on December 10, 2014 at 15:04:56
tinear
Audiophile

Posts: 65782
Location: Kansas City, KS
Joined: April 9, 2006
 d

 

RE: AT&T U-verse Is a Copper-Based PSTN Service: Lawmakers and the Media Were Duped., posted on December 10, 2014 at 15:08:59
Sondek
Audiophile

Posts: 9632
Location: Fort Worth
Joined: May 17, 2000
Contributor
  Since: April 5, 2002
 Interesting read. Copper phones are no good, but copper internet is fine?!? WTF AT&T?

 

Old Commie have tough skin. ^, posted on December 10, 2014 at 17:11:28
Road Warrior
Audiophile

Posts: 21654
Location: Dallas
Joined: August 31, 2004
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"E Burres Stigano?"


 

I'm guessing he doesn't have Stingray^, posted on December 10, 2014 at 17:12:41
Road Warrior
Audiophile

Posts: 21654
Location: Dallas
Joined: August 31, 2004
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"E Burres Stigano?"


 

:-) /n, posted on December 10, 2014 at 20:08:40
Ivan303
Audiophile

Posts: 48887
Location: Cadiere d'azur FRANCE - Santa Fe, NM
Joined: February 26, 2001
 n


First they came for the dumb-asses
And I did not speak out
Because I was not a dumb-ass

 

I've had the AT&T Fiber Optic for a couple months now, posted on December 11, 2014 at 07:32:53
Zipcord
Manufacturer

Posts: 707
Location: No. California
Joined: December 19, 2002
 Pretty good - my son's a gamer and he gives it a "thumbs up" - faster than the high speed Comcast I had - I hate Comcast - dropped them and told them they are way too expensive and a monopoly

 

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