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Good Grief! Someone stole my UPS shipper number

69.76.57.187
Posted on July 24, 2014 at 10:25:06
Sue Kraft
 This all stems from the sale of my Atma-Sphere amps last month on the AA Trader. Somehow, someone lifted the 6 digit UPS shipper number off my invoice from UPS and is using it to ship packages all over the U.S. Can't be a typo because of the number of times it has been used already, or can it? The only place I can find the shipper number is on my involve from UPS and I'm the only one who has access to the invoice. Glad I caught it early. The first thing the lady said to me when I called to complain was "oh oh" Not good.

 

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RE: Good Grief! Someone stole my UPS shipper number, posted on July 24, 2014 at 10:42:53
6bq5
Audiophile

Posts: 4385
Location: SF Bay
Joined: August 16, 2001
 Sue,
Sorry to hear that -
typically this is a difficult thing to do -
I have been involved with shipping/logistics for 20+ years, and - knock wood - have yet to have that happen w/ one of the corporate accounts that I have managed.
Alerting UPS is the best course of action - Good luck
Happy Listening

 

Maybe the scammers have figured out a few new tricks?, posted on July 24, 2014 at 10:59:59
Sue Kraft
 The invoice sat on my desk until I paid the bill. Then I started getting billed for shipments I never made. I don't even have a dog anymore who could have stolen the number.

 

Of course, your shipper number shows on everything you ship..., posted on July 24, 2014 at 13:05:38
David S.
Audiophile

Posts: 3552
Location: Mountains of WNC
Joined: August 31, 2000
 Everything you ship has a UPS tracking number.

The first 6 characters after the "1Z" are your UPS shipper number.

Just sayin'...

 

RE: ...shipper number..., posted on July 24, 2014 at 13:15:38
cdb
Audiophile

Posts: 2948
Joined: April 6, 2001
 The 1Z- tracking number is not a Shipper Number.

The Shipper number is the ID for a credit account. That way a hi-volume shipper can pay a monthly bill instead of every time they walk in.

 

RE: Maybe the scammers have figured out a few new tricks?, posted on July 24, 2014 at 13:48:22
Blackdog
Manufacturer

Posts: 1505
Location: Ontario
Joined: March 20, 2006
 Good luck getting your money back from UPS too. Now's a good time to investigate different shipping options instead of the thieves at UPS.
Dan Santoni

 

You are correct, posted on July 24, 2014 at 15:29:08
Sue Kraft
 The shipper number is contained within a much longer number, beginning 7 digits from the end. Not sure if this is the tracking number, but it can easily be seen through the window in the envelope.

How much easier can it get to ship a package and send the bill to someone else?

 

RE: Good Grief! Someone stole my UPS shipper number, posted on July 24, 2014 at 15:37:45
unclestu
Dealer

Posts: 5851
Joined: April 13, 2010
 UPS should be able to track down the person who stole your number, from either the return address or by tracing to the person receiving the goods.

 

Ummmm... wrongo!, posted on July 24, 2014 at 16:54:19
David S.
Audiophile

Posts: 3552
Location: Mountains of WNC
Joined: August 31, 2000
 I own and run a UPS Authorized Shipping Outlet - in other words, basically one step down from a "UPS Store."

Anything shipped out of my facility will have my Shipper Number in big bold characters right after the 1Z in the tracking number.

Wanna charge a crapload of stuff on Dish Network's account? One of their many shipper numbers is 4929V*, another is X456*F. Amazon? 9648E*.

Want some more? LL Bean? Zappos? Ruger Arms?

I've replaced the last character in each of their shipper numbers on the odd chance you'd actually try to ship something with their accounts.

Simple fact is? IF you had any shipper number, you could probably walk into any UPS facility, fill out a handwritten Next Day Air sheet, and get something to its destination before whoever owns the shipper number you used would be billed for it.




 

RE: Good Grief! Someone stole my UPS shipper number, posted on July 24, 2014 at 17:44:00
Sprezza Tura
Audiophile

Posts: 4585
Location: New York City
Joined: August 24, 2012
 Hello Sue. Curious. Why selling the amps?

 

This sounds like an inside job., posted on July 24, 2014 at 17:59:05
FenderLover
 Do you do business with one UPS Store or independent outlet? Maybe someone at that store lifted your account information.


Good luck!

 

Thanks for the info, posted on July 25, 2014 at 04:49:45
Blackdog
Manufacturer

Posts: 1505
Location: Ontario
Joined: March 20, 2006
 Just went back and checked my shipping history for the last 90 days.
Sure enough there's the account number. I never noticed before.
Dan Santoni

 

RE: Good Grief! Someone stole my UPS shipper number, posted on July 25, 2014 at 07:24:56
Inmate51
 Sue, there's a thief working at your UPS location. It should be easy to find out who, since whoever is doing the fraudulent shipping is sending stuff FROM somewhere and TO somewhere.

Go after 'em, and push UPS to do the heavy lifting.

Dave

 

UPS is the number 1 culprit IMO, posted on July 25, 2014 at 08:09:54
Ralph
Manufacturer

Posts: 4769
Location: Minnesota
Joined: April 24, 2002
 We had to suspend operations with UPS some years back on account (if you will pardon the expression) of this sort of thing going on all the time.

Whenever we ran into trouble, it would usually be some sort of small item shipped from one place I never heard of to another, not originating or arriving here at all. But it would be on the bill. We found, after an audit, that this was happening on average once every 5 weeks.

We calculated that on average, over a period of 6 months UPS had made off with about $200.00 and had been doing so for years. I did wonder at the time how many other accounts were getting duped in the same manner. So we suspended operations with UPS and went with Fed Ex, who has yet to make such a 'billing error'.

Since your shipment was entirely in the UPS system until it arrived, its unlikely that anyone outside the system was involved, though not impossible.

 

RE: Good Grief! Someone stole my UPS shipper number, posted on July 25, 2014 at 08:33:56
Sue Kraft
 Why did I sell the amps? Good question. It sure didn't take long for seller's remorse to set in.

I guess I was trying to come up with some cash to buy more audio toys, like new speakers. Haven't had much time for shopping though. Too much drama on the home front these days.

 

You might regret selling them even more, posted on July 25, 2014 at 08:51:19
Brian Walsh
Distributor or Rep

Posts: 10768
Location: IL
Joined: December 6, 1999
 ...if you happen to come by in a month or so...32 ohm speakers coming that won't break the bank and will have pretty high SAF, too :-)
Brian Walsh

 

RE: UPS is the number 1 culprit IMO, posted on July 25, 2014 at 09:23:34
Sue Kraft
 I've gotten 3 invoices from UPS since I shipped the amps. (I had the amps picked up so never went to a UPS store)

First invoice for the amps, second for a small item sent to Atlanta, and third another small item shipped to Ohio. Since I never went to any UPS sore and had the amps picked up at my front door, I think you're right on who the real culprit is.

And I definitely didn't ship anything to Atlanta or Ohio.

 

RE: Good Grief! Someone stole my UPS shipper number, posted on July 25, 2014 at 13:51:46
Sprezza Tura
Audiophile

Posts: 4585
Location: New York City
Joined: August 24, 2012
 Gotcha. Still a fan, and look forward to any future writing at Audio Beat.

 

So how do you fix it ?, posted on July 25, 2014 at 14:29:21
AbeCollins
Audiophile

Posts: 46280
Location: USA
Joined: June 22, 2001
Contributor
  Since: February 2, 2002
 Do you cancel your UPS account and re-open another? Does UPS hold you liable for charges or is that already fixed?


 

Pretty fair question... only have a partial answer., posted on July 25, 2014 at 15:27:51
David S.
Audiophile

Posts: 3552
Location: Mountains of WNC
Joined: August 31, 2000
 As far as liability for charges - UPS is pretty good at covering that. In my case, since I'm a UPS "Authorized Shipping Outlet," I've never opened a new account, but have had to dispute a few billed charges. Must say - it seems more than a bit naive of them (or us as shippers) to allow any possibly billable account info to show up in any given tracking number.

 

Huh??, posted on July 25, 2014 at 15:51:25
J.Mac
Audiophile

Posts: 3553
Location: Colorado
Joined: November 6, 2002
 You're saying that UPS (the company) was ripping you off by shipping items on your account number? Were these fictional shipments that you were billed for? Or real shipments that ended up on your bill due to an error?

 

I still have a few tubes in my closet, posted on July 25, 2014 at 16:33:11
Sue Kraft
 .....including an MP-3 preamp just waiting to come out and play.

Can I take a guess on the speakers? Duke maybe? Nice guy.

 

RE: So how do you fix it ?, posted on July 25, 2014 at 16:49:36
Sue Kraft
 UPS cleared the charges but not before asking me if I knew someone at a rehab center in Atlanta, Georgia. What??????

UPS also told me those shipper numbers are only temporary and would automatically be cancelled. Not so sure I believe that.

Best solution is to use FEDEX.

 

RE: Huh??, posted on July 25, 2014 at 18:06:56
Ralph
Manufacturer

Posts: 4769
Location: Minnesota
Joined: April 24, 2002
 We never found out about all of them. But we did find out that some were real, billed to us, and others would not track.

 

RE: I still have a few tubes in my closet, posted on July 25, 2014 at 18:10:08
Inmate51
 Duke doesn't know Shiit from Shinola.

;)

Actually, I was thinking about Duke just yesterday. I had a thought about choking off the upper end of a driver, and wanted to get his input. But, he doesn't seem to have time for us townsfolk any more. And that's ok - I get it. I've left lesser people behind in my life as well.

:)

 

RE: So how do you fix it ?, posted on July 25, 2014 at 18:35:07
AbeCollins
Audiophile

Posts: 46280
Location: USA
Joined: June 22, 2001
Contributor
  Since: February 2, 2002
I prefer FedEx too but none of them are perfect. Glad your issue appears to be resolved.

 

RE: Pretty fair question... only have a partial answer., posted on July 25, 2014 at 18:38:05
AbeCollins
Audiophile

Posts: 46280
Location: USA
Joined: June 22, 2001
Contributor
  Since: February 2, 2002
Is your outlet a "UPS Store"? I believe those are franchises and I've found shipping charges to vary, often more expensive versus going to an actual UPS facility. But they're convenient if you don't have an actual UPS facility nearby.



 

So here's the scam with tracking #, posted on July 25, 2014 at 18:57:21
Sue Kraft
 Here's what I was billed for. The tracking # works. I just tried it.

tracking # F0601486920

I live in Wisconsin, btw.

The fault of UPS? Or did someone lift my shipper number? My shipper number is not in that tracking number.

I'm just glad the amps made it to their destination safely.

 

Good guess!, posted on July 25, 2014 at 19:24:39
Brian Walsh
Distributor or Rep

Posts: 10768
Location: IL
Joined: December 6, 1999
 Duke's new speaker, the Zephrin 46, debuted at THE Show Newport Beach in early June and described in detail here. I chose to make mine purty with some grilles (take 'em off for serious listening) and painted in this color:



A pair of spankin' new M-60s await :-)

C'mon down!
Brian Walsh

 

Sorry....., posted on July 25, 2014 at 19:35:18
Sue Kraft
 I met Duke online before he started selling speakers. Seemed like a real nice guy.

Since he started selling speakers, a few people have suggested I check them out as they might work well with my OTL amps. Haven't spoken to Duke in years, though.

 

RE: Ms. Sue - are you lucky..., posted on July 25, 2014 at 20:18:09
wangmr
Audiophile

Posts: 2410
Location: Downtown
Joined: November 29, 2012
 your post remains on the subject on losing or having things taken.

lucky one.

roger wang.

 

RE: Sorry....., posted on July 26, 2014 at 07:11:36
Inmate51
 Hey Sue, I was just jerkin' Duke's chain a little. He used to post more often, but lately he hasn't been around much.

He and I have never met, but from what he writes here, we agree on a large number of speaker design issues. I'd guess that they sound pretty good.

:)

 

RE: Good Grief! Someone stole my UPS shipper number, posted on July 26, 2014 at 16:13:16
hifinutt
Audiophile

Posts: 285
Location: So.Cal
Joined: March 31, 2002
 Let this be yet another lesson to everyone not to ship with UPS. They are arrogant, inefficient, pricy, and not at all customer centered. I just received an amplifier from a dealer who ships UPS. I asked him, "Why." He claims he's never had a problem with UPS. Three days before my scheduled delivery date I requested UPS hold my package at their "Customer Service Center" (What a joke that is). The morning of arrival date the UPS web site read that my package was being held for pick up, then one line up it said my package was out on the truck for delivery. Typical UPS clusterfuck. It took numerous calls, and a bunch of time to clear this up. One call to Fed-Ex, and my packages are reliably detoured to a Fed-EX Kinkos store right in my neighborhood. They even phone me to let me know the package has arrived.

 

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