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Neighbor bought a used Revel B12 subwoofer off of Audiogon. Was working fine for the last week.
He bought a new Samsung Blu-ray player from Sam's. It started cutting out so he took it back and got a new one.
Now the subwoofer isn't getting a signal from either the TV or the CD player. Red light, standby mode, is all that is on. We switched out the RCA cables and still only red light.
Everything is run through a new Sony STRDN1060 7.1 receiver. Could it be the cause? Is there some setting he may have accidentally clicked?
When we run the calibration test through the receiver the subwoofer shows on the screen, just no sound.
Follow Ups:
The manual says the sub stays in standby until it gets a signal. Double check the receiver settings, sometimes connected components can change things, like inputs and settings. Also check the receiver fuses. If no luck with that call revel.
From your recent threads, it looks like your neighbor oughtta join the audio asylum.
:)
I talked him out of buying a surround sound in a box and then advised him on buying a mix of new and used equipment.
Hope I didn't do bad by him.
If the sub is bad I hope the seller from Audiogon will do the right thing. I bought a couple of mono-blocks off of Audiogon a few years ago and one of them was DOA. The seller told me to take it to a repair shop and then he called and gave them his credit card number.
"Not his deal."Then, it might have been better to let him buy what he had in mind, or maybe suggest an upgraded version. He may have been happy with it, instead of dealing with, so far, the three issues which you've brought up.
Not to be insulting, just observing, but from your threads (so far) asking about spikes, tweeter foam, and subwoofer, it would seem that you see yourself as more audio-knowledgeable than you really are.
I know of a couple who owns a Bose Wave Radio/CD player, and they're happy drinking Straccali Chianti and Perroth whatever. They're happy with it. When I'm at their home, I'll bring a bottle of something I like and am pretty sure they'll like, and maybe some music I know they'll like. But I'd never suggest that their Bose sounds like a minor upgrade from a Walkman and tell them to buy something else.
If it's "not his deal", it's not his deal, so why push him into it?
:)
Edits: 11/28/16
Joining AudioAsylum would "not be his deal". He likes the sound of my system and asked me to help him put together a home theater. I told him he could buy either a new in-a-box system or I could help him buy a higher quality used system for close to the same price. He totally wanted to go with a higher quality used system.
He loves his new system. Unluckily the subwoofer is now a problem.
Yeah, ok... But what about the Straccali Chianti?
:)
Not a big fan of Sangiovese. I prefer Nebbiolo when drinking Italian red wine.
As above- test all appropriate outputs, keep us posted on this situation.
Is the subwoofer turned on? Is the subwoofer volume set high enough? Is he selecting the correct input in the GUI menu? Is the correct speaker output selected?
Manual P.35:
*If you connect a subwoofer with an auto standby function, turn off this function when watching movies. If the auto standby function is turned on, it switches to standby mode automatically based on the level of the input signal to the subwoofer, and the sound may not be output.
Manual P.85 & P.155:
*Some speakers or the subwoofer may not output sound, depending on the sound field setting.
Subwoofer Troubleshooting Manual P.198:
*Check that the subwoofer is connected correctly and securely.
*Make sure you have turned on your subwoofer.
*Depending on the selected sound field, sound may not be available from the subwoofer.
*Depending on the source, there may be no sound from the subwoofer when all speakers are set to [Large] and [Neo:6 Cinema] or [Neo:6 Music] is selected.
Manual P.220:
Auto Format Direct (A.F.D.)/2-channel sound mode
2-channel sound mode:You can switch the output sound to 2-channel sound regardless of the recording formats of the software you are using, the playback device connected, or the sound field settings of the receiver.
2ch Stereo (2CH ST.):
The receiver outputs the sound from the front left/right speakers only. There is no sound from the subwoofer.
Standard 2-channel stereo sources completely bypass the sound field processing and multi-channel surround formats are downmixed to 2-channels.
The standby light is lit. I turned it off and on a couple of time to be sure.During the calibration a signal is sent to the subwoofer (sub woofer icon is lit on screen) but no sound. It was sending sound a couple of days ago.
Edits: 11/27/16
Try connecting it to the normal preamp outputs instead of the subwoofer outputs and see if that makes a difference.
Will the receiver send the low frequency signal through any other outputs?
Try sending the subwoofer the full frequency audio signal. If the sub has its own low pass filter, it might not trigger on a low pass signal from your receiver. It might need the full frequency signal to turn on. Use some Y-adapters and feed your sub the same audio signal you feed your main speakers. Just a thought!
Does the receiver have a Bass Management feature?
It does have a calibration program which shows a picture on his TV of speakers being tested. When tested for a 2-channel system it only shows the two fronts. When set to 5.1 it shows the sub but when tested it lights up the sub on the screen but no test sounds come out of the sub.
What output jack is the sub plugged into?
nt
Is the AVR set to do bass management, i.e., to reroute LF to the sub?
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