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I just spent two days two working days at a research institute in Italy where we were tele-conferencing with another group in Spain. The visual presentation was in stunning high resolution, while the audio was virtually unintelligible. After two days and an expenditure of about 50 person hours (@ > €100/hr/person), 0 progress. How does this happen? What do IT people think about when they purchase these mega-euro systems, with multiple huge monitors and cameras and cheap sound card audio?
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In our company we call them AV/Facilities people. The IT people are not in charge of AV including conferencing equipment.The audio quality is very dependent on the environment and the mic setup for the presenter. Did the presenter have a lapel mic or other mic in front of his face? Or was he using a 'speaker phone' setup in the room?
I participate on remote WebEx presentations & training sessions almost weekly. Audio is integrated in WebEx over the internet, or via a dial-in conference telephone number. The presenter speaks directly into a mic, no 'speaker phone' toys, and it sounds very good. Remote participant audio is muted (until we open it up) so we don't get background noise from everyone on the call.
In our larger auditorium style conference rooms we additionally have mics that hang down from the ceiling so we can more clearly pickup interactions from the audience. These can be turned ON or OFF.
Edits: 11/24/16
Stationary mikes at every seat.
I remember being on a number of conference calls where some people were obviously working from home and they didn't mute their lines when they weren't talking. So we would hear all sorts of things: vacuum cleaners, TV's, and (the worst!) screaming kids. Totally unprofessional!
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