General Asylum

Kudos to Gingko Audio

47.147.50.202

dirtyvinyl

The cover to my VPI was missing a couple of those silicone thingies,so I contacted Ginkgo Audio. I expected instructions on buying them on their website.

I got a respnonse stating they are on their way and 3 days later, an envelope with thingies have arrived-gratis.

Gingko Audio makes a nice turntable cover and backs them up with EXCELLENT customer service. THREE THUMBS UP!!!

Follow Ups:

RE: Kudos to Gingko Audio - fantja 11:48:35 09/26/16 (0)
Thanks! for sharing- dirtyvinyl

it is imperative to post both positive/negative experiences when dealing w/ these companies. Good to read that Customer Service is alive and well.
RE: Kudos to Gingko Audio - throwback 06:34:08 09/18/16 (0)
I have had my Gingko base and cover for over a year now and I still love them for their great sound and stunning good looks.
RE: Kudos to Gingko Audio - genungo 03:59:41 09/17/16 (2)
THREE thumbs up? Those must be some very sexy silicone thingies!
- RE: Kudos to Gingko Audio - bcowen 07:46:56 09/17/16 (0)
  For those of us that are all thumbs, 3 thumbs is a very good thing. :)
- RE: Kudos to Gingko Audio - dirtyvinyl 05:19:37 09/17/16 (0)
  anytime I get actual customer service these days, seems like a reason to celebrate.
  
  When something is done for my benefit and it's free, I'm dumbfounded.

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