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In Reply to: RE: Returned from manufacturer with a 'clean bill of health' ? posted by AbeCollins on October 20, 2014 at 08:55:50
falls into that category. The difference is that it was from a friendly and knowledgeable Sound Lab dealer (Duke) and I wanted the backplates upgraded to "Hot Rod" specs.
I felt confident knowing that the speakers were recently tuned and sent to me by the factory.
On the other hand, I understand what you're talking about and wondered the same thing. Dave Pogue's explanation is good, but that seems to be a very expensive insurance policy to fend off returns.
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The situation was admittedly weird. I had this CJ Premier 17LS2 that muted pretty much every time I touched it. Or touched anything metallic in the system. I live near CJ, and the CJ customer rep even brought over a brand new 17LS2. I touched it and it went mute.
I managed to live with this but had a pair of Gallo Reference 3 speakers that were extremely sensitive to changes in polarity (as confirmed by a Gallo VP) and wanted a preamp/linestage with a polarity switch. Thus, my Aesthetix Calypso, which has never exhibited the muting problem.
The 17LS2 went to CJ to check whether the constant muting had in any way affected its operation. It hadn't.
I had this CJ Premier 17LS2 that muted pretty much every time I touched it. Or touched anything metallic in the system.
I would consider that a problem (internal short of some sort?) requiring remedy. That would drive me nuts!
The ONLY explanation for the constant-muting issue is at least as weird as the problem itself. Earlier, I had had radiation and radioactive seed implantation for prostate cancer. My friends suggested that I was probably glowing in the dark. In any event, this made for at least a convenient explanation of what was going on with the CJ preamp. At least no one has ever come up with a better explanation. I even took the preamp to a friend's house, we put it in his system, and I muted it there by touching it. My friend was unable to duplicate this.
And yeah, it drove me nuts.
If I pay postage both ways, can I send my ex-wife to you and have you perform your magic?
Not illogical at all Dave. Some pre-amp(s) are more sensitive than others.
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