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The package is picked up on Thursday, but it's after hours so it just sits in the local collection point until the next day. It doesn't get scanned until late in the day. But now it's Saturday and no one works on Saturday or Sunday. So, Monday afternoon, someone gets around to scanning it, but it must have been close to closing time, because it doesn't move until Tuesday and then it gets sent to Hamburg and is scanned again! The next day it arrives in Frankfurt - wrong direction! And then the day after it is put on plane for Copenhagen, but the plane arrives too close to quitting time, so it doesn't get registered as arrived until the next day, Thursday. It arrives in the local warehouse on Friday...and yes, you guessed it, too late to go out for delivery. So, since no one works on Saturday and Sunday, it doesn't go out until Monday, and in spite of the fact that my cell number was on the invoice and tracking sheet, the driver doesn't call before he tries to deliver it, and I miss the delivery. I picked it up myself on Tuesday morning, 12 days after it was picked up from the mfr in Germany. Was it broken? It's hard to break a transformer! In fact, this was just a freak occurance; it usually takes just takes 4-5 days by DHL from Germany and 2 days by German + Danish air mail.
I guess Tom Hanks didn't work for DHL!
Observe, before you think
Follow Ups:
Got some drivers from Germany to Canada in good time and at a reasonable cost. I was happy with DHL.
You can't please all of the people all of the time we like to say in North America.
And they manage to damage it, in one little journey, more than a few years of flying around the world.
.
You are so organized!
They were the most corrupt, incompetent, arrogant assholes you can imagine.
They turned a company (Airborne, which they bought) that had been profitable for fifty years into a billion dollar a year loss.
"Lock up when you're done and don't touch the piano."
-Dr. Greg House
I understand they did not keep you on staff?
All I can say is, I've seen packages shipped via them do a merry dance around North America and then disappear, along with the tracking info. Not once, but many times. What is the opposite of logistics, chaos?
If/when I eventually get the stuff, it looks like it just came from a clean room. Compared to UPS, say, where everything has "tire tracks" on it from their machinery.
I remember years ago that a GF said when something was ultra-critical in their business (electronics), DHL was who you used. Times change...
amen on the dirty UPS packages. Got so bad with packages coming into our office on a daily basis that we had to file a complaint with UPS. Got better for a while and then got bad again. Some of it is that their trucks are just filthy on the inside and don't get cleaned very often if at all.
Their equipment looks pretty clean here in Québec. Then again even a McDonald's restaurant looks cleaner here that the filth ridden outlets I have see all up and own the Eastern seaboard.
That's just another reason why the EU is the economic powerhouse that it is.
Look on the bright side... Healthcare is paid for in taxes, and you're not in a recession.
:)
Cheap jingoistic shot. Typical.
We aren't. Denmark had a strong last quarter of 0.5% growth! However, with industrial production down by 5%-8% each of the last two months of the quarter, we probably are in for minus GDP growth. We also have low unemployment, after the 427,000 working-age people who are receiving state aid because they are unable to work are removed from the work force (the denominator in the unemployment rate). The work force is 2.5 million and the population is about 5.1 million.
Things are just hunky-dory here.
Observe, before you think
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