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In Reply to: RE: Transition Audio Design posted by jmwaite on June 11, 2012 at 16:42:27
He was suppose to add XLR jacks to the back of the amp, but instead, removed the RCA jacks, and put in XLR. He should've called first, before proceeding. He also added a soft start warmup circuit for the tubes, and tried to charge me, even though I never asked him to do that. I believe there were some repairs to the amp as well, which he completed successfully.
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Follow Ups:
I can honestly say, If Tom thought the circuit needed a soft start,then it did, he probably saved you a very expensive repair in the future. And if the amp needed some fixing, he did it because it needed it, plus you won't find anybody on the planet who will work for the least amount of money like Tom will. His rates are well below any tech you would have taken it too.Just my 2 cents on his workmanship and ethics.
I have to complaints with his repairs, just the lack of communication. Perhaps my Airtight did need a soft start, but you just don't add modifications to an amp, especially a high end amp costing $7,000 10 years ago, without running it by the owner first.
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I talked to Tom last night G, and he was impressed that you still carried the torch for this some 12 years later. He said that the miscommunication was his fault, and was still distressed that he caused you concern. Interesting to note that the charge for the slow start relay and associated circuitry was $60. Pretty cheap insurance for the longevity of a $7000 piece. Do you still have it? Sounds like a nice unit. I hope it has served you well.
No torch, you just joged my memory when you brought up his name.
I sold the Airtight years ago. It was definitely one of the better amps I owned.
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That's a significant miscommunication. He should have called. I hope that didn't cause you any trouble (no RCA jack).
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