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In Reply to: RE: Marantz NA7004 Temporary Loss Of Music posted by 4Play on August 13, 2016 at 17:49:12
When you say that the artist and song are till playing can you see a timer countdown as it plays and/or do the artist and song change as the station goes on to the next selection?If, however, you see artist and song but they are effectively fixed during the period when there is no sound then what you are experiencing sounds like a drop out.
The sound drop out is likely to be caused by your internet connection/ISP rather than the player and it can be a pretty common phenomenon for internet radio listeners. It affects me on the odd occasion like last night when I had a drop out lasting a couple of seconds during a live broadcast from the BBC Prom. ISPs can cut back on supplied speed during high demand etc or other local internet conditions can cause this type of temporary failure. It is just like when you may try to download a page from a newspaper and find it temporarily "hanging" half way through .
It won't have anything to do with gapless replay which doesn't relate to online radio streaming.
Edits: 08/13/16Follow Ups:
[b]PAR[/b]... Thank you for your reply. I never thought about the internet speed to be the problem. Our speed is 50Mbps, so it must not be fast enough. We'll have to check and see how much.
Thanks to all who replied.
Its not really the headline speed of your connection that matters ( which is faster than mine and is more than required for internet radio streaming)) but the conditions applying locally to it at the time you get the drop out e.g heavy demand etc. BTW is that the speed of the package sold to you or what is actually achieved?
Whilst such drop outs are reasonably common for this type of use they should not be frequent. How often does this happen?
This is the lowest speed available.
[quote]Whilst such drop outs are reasonably common for this type of use they should not be frequent. How often does this happen?[/quote]
This depends on the channel we listen to. On the channels this happens, it will be more frequent. The music will quit and stay off for three or four minutes. My time may be off a little because it's hard for to judge time, and I don't time the event.
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" This is the lowest speed available." Use of the word "available" suggests that this is the speed that you think you are getting rather than the speed you actually get.
Download an internet speed checker to your computer (there are many and they are free). See what is actually being delivered to you.
Your drop outs seem to be quite long in duration but are not unknown. I suspect that when you refer to the channels on which it happens this is just how it seems to you. Neither the internet, nor your domestic network nor your Marantz player can distinguish between the stations in this sense. I am sure that if you select a station which you think is free from the drop outs, eventually it will happpen.
It can sometimes help to disconnect your router for a few minutes before streaming so that a new session is started for you at your ISP. Not guaranteed but it can help especially if your existing session has been open for a long time (e.g. weeks).
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