In Reply to: Parts Express order - going to wrong address - how to intercept? posted by longtimequadowner on August 10, 2016 at 15:37:56:
Customer service through email depends too much on when
they get around to reading them. And who reads them. They probably pulled up your order and saw it was processed. My guess is they first read it minutes before they replied.
A phone call you will usually be able to talk to someone immediately.
It is a lot harder for a business built on customer service to blow you off on the phone. Stopping payment on CC is a little drastic, as this is your mistake.
And hey, you may get lucky and the wrong receiver will reject it or return it. Did you live at the old address?
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Follow Ups
- RE: Parts Express - as was said below, you should have called them. - Jeff Starr 00:05:55 08/11/16 (2)
- RE: Parts Express - as was said below, you should have called them. - longtimequadowner 00:19:39 08/11/16 (1)
- Parts Express - via UPS order - DaveT 05:07:23 08/11/16 (0)