General Asylum General audio topics that don't fit into specific categories.

---

[ Follow Ups ] [ Post Followup ] Thread: [ Display  All  Email ] [ General Asylum ]

---

[ Alert Moderator ]

---

Opinions welcome- vinyl seller

Posted by KevinO (A) on May 6, 2015 at 22:36:47

I've put this in the General section rather the vinyl because it relates to an online sale and the ethics around it , just so happens to be of a vinyl box set. I'm curious to get opinions.
I ordered a sealed box set of Joy Division ( A Record Day release of a few years ago) from a well known ( and I had thought, well regarded)( seller of vinyl and analog products. The product listing clearly stated "original artwork" and the photo showed all 3 LPs in the set with original cover set. I know that when Rhino put this re-issue set out , one version had plain LP covers , no labels on LP's etc. I specifically asked the retailer whether the set I was buying had the original art to was a plain copy. They assured me that the set was as advertised.
So you can guess what happened when I opened the set- all plain labels, no labelling on LP's ...exactly what I was assured I was not getting.
I have contacted them ; they are apologetic and have offered me a 20% discount. Given that I don't actually want the set they sold me , and checked with them first , I think they should have offered me a full refund. I'm curious what others think- am I being unreasonable in my thinking?
Thanks for any thoughts.

This post is made possible by the generous support of people like you and our sponsors:

VH Audio

---

[ Top of Page ] [ Contact Us ] [ Support/Wish List ] [ Copyright © 2024, Audio Asylum, all rights reserved ]

---

[ General ] [ Speakers ] [ Tubes ] [ Vinyl ] [ Digital ] [ Hi-Rez ] [ Video Asylum ] [ Cables ] [ Tweaks/DIY ] [ Music ] [ Films ]

---