In Reply to: Agree. Flush 'em and move on. (nt) posted by Otis1 on March 19, 2015 at 14:55:30:
VPI seemed to me a viable choice, a well-reviewed product, with knowledgeable staff and quick turnaround of orders and issues.
When a dealer friend of mine told me that he'd drop VPI and carry SOTA instead, my inquiring why was answered with complaints about receiving warranty parts and service for his clients in a timely manner.
Sad. Attractive products with poor customer service and dealers jumping ship? Not into any of that.
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Follow Ups
- RE: Agree. Flush 'em and move on. (nt) - michaelhigh 17:37:59 04/01/15 (0)