I bought an Allnic T1500 amp on Agon earlier this month. It was shipped in the original packaging by a UPS store from NJ to Seattle, fully insured. It arrived with a hole in the bottom corner and substantial damage to the amp (subchassis bent). I contacted the seller who refused my refund request and I processed a claim. UPS picked it up and did an inspection at their customer service center. They found no damage to the box, did not look inside and have now sent it back to NJ. Once again the seller has refused to refund my payment claiming he doesn't have the money to refund.
At this point the shipper will have my original payment plus the damaged unit, which might be repairable. Can a UPS claim be appealed?
Just to ice the cake, the seller turns out to be a convicted felon on the run from Missouri who might be extradited back so I will likely never see any money.
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Topic - Another UPS Horror Story - sonorlite 13:47:27 03/26/15 (30)
- RE: Another UPS Horror Story - sonorlite 19:55:03 07/10/15 (0)
- Always take photos - genungo 08:19:22 03/29/15 (0)
- RE: Another UPS Horror Story - hifinutt 13:17:18 03/28/15 (12)
- RE: Another UPS Horror Story - kentaja 07:00:22 03/29/15 (3)
- RE: Another UPS Horror Story - mjp@mac.com 07:34:26 03/29/15 (2)
- RE: Another UPS Horror Story - kentaja 08:19:38 03/29/15 (1)
- RE: Another UPS Horror Story - mjp@mac.com 09:20:23 03/29/15 (0)
- Blame the union - The Duke 20:47:48 03/28/15 (7)
- RE: Blame the union - mjp@mac.com 05:03:33 03/29/15 (6)
- RE: Blame the union - kentaja 06:55:37 03/29/15 (5)
- RE: Blame the union - Utley1 17:18:48 03/29/15 (3)
- RE: Blame the union - sonorlite 07:35:11 03/30/15 (2)
- RE: Blame the union - sonorlite 09:11:30 04/01/15 (1)
- RE: Blame the union - sonorlite 10:13:42 04/15/15 (0)
- Another example - The Duke 08:00:56 03/29/15 (0)
- Two states I'm leery of - mbnx01 12:42:14 03/27/15 (1)
- RE: Two states I'm leery of - The Duke 21:23:20 03/27/15 (0)
- How can they find no damage to the box... - Ozzy 08:31:04 03/27/15 (2)
- RE: How can they find no damage to the box... - sonorlite 12:35:24 03/27/15 (1)
- RE: How can they find no damage to the box... - mjp@mac.com 13:35:53 03/27/15 (0)
- RE: Another UPS Horror Story - fantja 05:29:41 03/27/15 (1)
- RE: Another UPS Horror Story - mjp@mac.com 05:44:12 03/27/15 (0)
- Who was the Agon seller? - Jay Buridan 18:35:27 03/26/15 (0)
- my UPS experience - rws 17:33:42 03/26/15 (0)
- RE: Another UPS Horror Story - The Dill 16:43:45 03/26/15 (1)
- RE: Another UPS Horror Story - sonorlite 17:38:44 03/26/15 (0)
- Almost every "UPS Horror Story" I hear about concerns a "UPS Store". - Raiderman 16:14:40 03/26/15 (1)
- RE: Almost every "UPS Horror Story" I hear about concerns a "UPS Store". - sonorlite 18:04:16 03/26/15 (0)
- RE: Another UPS Horror Story - 6bq5 14:32:57 03/26/15 (1)
- RE: Another UPS Horror Story - sonorlite 15:01:40 03/26/15 (0)