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Another UPS Horror Story

I bought an Allnic T1500 amp on Agon earlier this month. It was shipped in the original packaging by a UPS store from NJ to Seattle, fully insured. It arrived with a hole in the bottom corner and substantial damage to the amp (subchassis bent). I contacted the seller who refused my refund request and I processed a claim. UPS picked it up and did an inspection at their customer service center. They found no damage to the box, did not look inside and have now sent it back to NJ. Once again the seller has refused to refund my payment claiming he doesn't have the money to refund.

At this point the shipper will have my original payment plus the damaged unit, which might be repairable. Can a UPS claim be appealed?


Just to ice the cake, the seller turns out to be a convicted felon on the run from Missouri who might be extradited back so I will likely never see any money.


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Topic - Another UPS Horror Story - sonorlite 13:47:27 03/26/15 (30)

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