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RE: Difficulty with HD tracks website

Posted by Rick58 (A) on December 15, 2014 at 12:37:21

In Reply to: RE: Difficulty with HD tracks website posted by AbeCollins on December 13, 2014 at 15:17:35:

I had a problem with my two (so far only) downloads a couple weeks ago, on an iMac, using the latest JRiver downloader app.

Two songs didn't fully download (Roundabout on the Yes 24/96 'Fragile' album) and another one on a classical 24/96 album (one of the movements). I don't think the problem was related to the selections etc..

I emailed them and they 'reset' my purchase whatever, and I simply tried again. I DID set the thing to download only ONE selection/song at a time, the initial attempt had 3 going at once. This time everything worked great.

I think it re-downloaded the entire Fragile album (all the songs) but only the one movement in the classical selection that had an error. I don't know nor care the reason why ...

Everything seems AOK with the songs/albums now. Good luck!

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