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General Asylum General audio topics that don't fit into specific categories. |
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General Asylum General audio topics that don't fit into specific categories. |
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In Reply to: That's a bad comparison posted by Dave_K on October 21, 2014 at 15:12:43:
I have several objections:
Sole-source...It is done to maximize profits, there is no altruistic component whatsoever. The premiss that it would be an onerous undertaking for the manufacturer to provide information to other repair shops is hogwash. Since I started this thread I have spoken to three of the techs I have done business with in the past. Two have read some of the comments and were absolutely astounded by how little most seem to know about the electronics repair business. Shops don't get there schematics and specification books from the electronics ferry; THEY PAY FOR THEM! The proprietary parts they must get from the manufacturer, but unless they are needed for a warranty repair, are PAID FOR by the shop (and subsequently by you, the consumer). There is nothing, whatsoever, benevolent about a manufacturer setting up a network of repair facilities. They do it because their customers demand it and the repair shops are willing to pay for the parts/information because they see a profit in it. One tech told me all he needs to get documentation and parts (from most manufacturers) is a telephone and a credit card. It isn't altruistic, it's business! Sim Audio doesn't do this because their customers don't demand it and it is very profitable to compel owners to send everything home to Montreal...PERIOD.
Send...I would rather "take" and look the repairman in the eye and convey my concerns and description of the problem so that I may leave him to his work knowing he understands the nature of my problem.
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Follow Ups
- RE: That's a bad comparison - Lance_O 15:57:42 10/21/14 (1)
- I'm in a similar situation, but have come to the opposite conclusion - Dave_K 08:44:02 10/22/14 (0)
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